ARLA Propertymark comments on Friday’s figures from London Trading Standards (LTS) on rogue letting agents

David Cox, Chief Executive of ARLA Propertymark comments on Friday’s figures from London Trading Standards (LTS) on rogue letting agents: “We’re really pleased to see Trading Standards prosecuting bad practice in the industry; it’s the only way to clean up the sector and we’ve been calling for it for a long time. People should remember that if they can’t see an agent’s fee template, CMP certificate and redress scheme membership prominently displayed in their office, that’s three laws that they have already broken. This raises the question what other laws will that agent break? At that stage, a tenant should walk straight out and choose an ARLA Propertymark member where agents follow a strict code of conduct which puts the tenant first. It’s also why we have been calling on the Government to regulate letting agents and are pleased that plans are well underway for mandatory registration and training for all letting agents”.